Fast, Reliable Internet for Your Home, When You Need It
Whether you're streaming, working from home, or gaming, our reliable internet services keep your household connected with fast speeds and seamless coverage.
Why You Can Trust PureLink
With reliable service, local support, and transparent communication, we’re here to ensure you always feel confident in your internet connection.
Local, Human Support You Can Count On
No offshore call centres or endless wait times. PureLink’s friendly, local team is based right here in the Waikato — ready to listen, help, and get you sorted fast.
Tailored Solutions For Every Home
Whether you’re gaming, streaming, or juggling smart home devices, we’ve got home internet plans to match your lifestyle. Flexible, fast, and built for how your household really uses WiFi.
Reliable Internet Without The Runaround
Tired of slow speeds and finger-pointing? PureLink delivers reliable internet for homes with no hidden fees, no call centre runarounds — just consistent WiFi and friendly support.
Everything You Need, Nothing You Don’t
Getting great home internet shouldn’t be complicated. We keep it simple — fast speeds, easy setup, no contracts you don’t need, and support that’s just down the road.
PRODUCTS
Fibre
Get ultra-fast speeds and rock-solid reliability with PureLink Fibre — perfect for streaming, gaming, and busy households.
4G
Experience the freedom of PureLinks 4G Wireless service, offering fast and reliable internet for homes across New Zealand. Perfect for those in remote or rural areas, our 4G wireless solution keeps you connected without the need for fixed lines.
Fixed Wireless
Designed specifically for homes across the Waikato region. Whether you’re in a rural area or a location where traditional connections aren’t available, our fixed wireless solution delivers fast, reliable internet.
Mobile
Flexible pay monthly plans with fast data and reliable coverage. Pair with our internet for seamless connection anywhere.
Home Phone
Add a reliable landline to your internet plan with our easy-to-use VoIP service — ideal for staying connected with friends, family, or clients.
Blog
Tips, updates, and insights to help you get the most out of your internet — straight from the PureLink team.
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About Us
Discover who we are, what drives us, and how we're committed to providing top-notch internet solutions with a personal touch.
Chetan Lad
Chetan has led PureLink with a clear vision: to deliver internet that’s reliable, accessible, and backed by real service. With a background in connectivity and a drive for continuous improvement, he guides the team to grow with purpose and integrity.
David Woollett
David oversees the day-to-day coordination of installs, upgrades, and service operations, making sure everything runs smoothly and on time. With a focus on efficiency and customer care, he helps keep both the team and our customers well-supported.
Ross Woollett
Ross leads our field operations, ensuring every network installation and on-site upgrade is completed safely, efficiently, and to the highest standard. With his son David also part of the PureLink team, their shared commitment to service and quality helps deliver the reliable experience PureLink is known for.
Customer testimonials
Hear what real customers have to say about their experience with PureLink — from fast setup to friendly, local support.
FAQs
Got questions? Here are some of the most common things people ask us — and the answers to help you out.
When choosing an internet connection, it’s essential to understand the different types available and how they work. Each type offers distinct benefits and may suit different needs based on location, usage, and speed requirements.
We accept Direct Debit and Credit Card payments, which can be set up in the Customer Portal. These payments are processed on the 20th of each month. Payments made via Direct Debit or Credit will incur a 2.5% transaction processing fee.
We bill in arrears, which means your final invoice will be issued the month following your disconnection date.
We know moving can be a stressful time, but we’re here to make sure that staying connected to the internet doesn’t add to that stress! Request a move now
Yes, we offer bundled pricing for Mobile and Internet. Talk to the team about what we can offer.
To get started, contact our team or sign up online. We’ll help manage the transition from your current provider and ensure your new service is set up with minimal disruption.
Still have questions?
Still unsure? Our team’s just a message away and happy to help with anything you need.