Contact us
Whether you're after internet, mobile, or a complete solution for your home or business, our team’s here to help. Get in touch — no pressure, just straight-up advice.
Our Values
At PureLink, our values shape every connection we deliver. We prioritise customer-first support, bring genuine expertise to every job, provide reliable and honest service, and embrace innovation that creates real, measurable impact.
Customer-first support
Our local team is just a call or message away, ready to help with real solutions — no scripts, no offshore handovers. Whether you're setting up a new connection or troubleshooting a technical issue, we’re here to make sure you stay online with confidence.
Local expertise
We’re a Kiwi-owned team with deep roots in the Waikato and real insight into New Zealand’s connectivity needs. From urban networks to rural installs, our on-the-ground experience means faster support, smarter solutions, and service you can trust.
Reliable honest service
When you choose PureLink, you get more than fast internet — you get a provider that values transparency, trust, and follow-through. We keep things simple, support you when you need it, and always deliver what we promise.
Innovation that makes a real difference
We’re always looking ahead — evolving our technology, improving our processes, and investing in smarter ways to connect homes and businesses. Every upgrade we make is driven by one goal: creating better broadband experiences for real people.
FAQs
Got questions? Here are some of the most common things people ask us — and the answers to help you out.
This is where the answer to the question goes. Aim to provide a clear, friendly explanation that addresses the customer’s concern directly. You can include a brief example or extra context if it helps make the information easier to understand.
This is where the answer to the question goes. Aim to provide a clear, friendly explanation that addresses the customer’s concern directly. You can include a brief example or extra context if it helps make the information easier to understand.
This is where the answer to the question goes. Aim to provide a clear, friendly explanation that addresses the customer’s concern directly. You can include a brief example or extra context if it helps make the information easier to understand.
This is where the answer to the question goes. Aim to provide a clear, friendly explanation that addresses the customer’s concern directly. You can include a brief example or extra context if it helps make the information easier to understand.
This is where the answer to the question goes. Aim to provide a clear, friendly explanation that addresses the customer’s concern directly. You can include a brief example or extra context if it helps make the information easier to understand.
To get started, contact our team or place an order online. We’ll help manage the transition from your current provider and ensure your new service is set up with minimal disruption.
Still have questions?
Still unsure? Our team’s just a message away and happy to help with anything you need.